ISCOM 386 Week 4 Performance Improvement Plan -
Evaluate the three examples of guest feedback in the Performance
Improvement Plan Guest Reviews document.
Identify 3 to 5 common trends from the region (positive or negative)
Select one area of opportunity and develop a 700- to 1050-word
performance improvement plan to address the issue.
• Use the "who, what, when, where, why, and how" approach to
develop your plan.
• Use process improvement techniques that are relevant to the
industry of concern and the item you are trying to enhance.
• Respond to one of the comments as if you are a manager at the
hotel, addressing the concerns or positive feedback.
Format your paper according to APA guidelines.
Use at least 2 academic references.
Click on the Assignment Files tab to submit your assignment.